We’re Basic Solutions, a company that specializes in automation for businesses of all sizes. Whether it’s automating tedious processes or helping with marketing efforts, we have what it takes to make sure your business runs smoothly so you don’t have to worry about anything else!
No one knows your business like you! So we always start with a strategy session where we get to know the ins and outs of your business so we can start to identify ways automation can help streamline your business.
2. We Plan
After our strategy session, we’ll come up with a plan to help save you hundreds of hours every year by providing at least 5 ways you can use automation to save you time and money.
3. We Deliver
Once the plan is approved we get to work setting up your automations. Our team of experts work fast so you can expect to see results in weeks not months.
Easily manage customers at scale by sending automatic emails or SMS’s at any time of the day.
Stop wasting your time cold calling and focus on leads that actually want to hear from you.
Systems built to work for you, not the other way around.
Client A is a an Australian-owned family business that had been growing rapidly in the flooring industry and needed help scaling. We did this by implementing a custom CRM solution, which saved them hours everyday spent managing new customer enquiries and quote requests.
With our automation tools in place for quoting it has helped to better manage inventory while also providing accurate pricing information at any given time.
Automation is a great way to make work easier. It can be especially helpful for creative professionals like those at a Gold Coast based marketing agency, who are now free from administrative tasks since we created automated email and SMS systems.
This has helped them manage new clients as well as existing ones and allows their team to spend more time focusing on the artistic process and less time writing admin emails!
38
Hours per week automated
$40,000
Per year in wages saved
5.4
hours per day saved on quoting and general enquires
400
Automated emails & SMS sent weekly
+7
Growth of 7 new clients on average each month
135
Automated quotes completed weekly
23
Hours per week automated
$35,880
Per year in wages saved
3.2
hours per day saved on administrative tasks
150
Automated emails & SMS sent weekly
+3
Growth of 3 new clients on average each month
24/7
Communication with clients
Artsmiles Dental Clinic approached Basic Solutions Australia to help them establish an efficient system for managing new enquiries. While their existing practice management software was sufficient for managing existing patients, it lacked the capability to manage new enquiries effectively and was unable to integrate with other platforms.
Artsmiles relied heavily on their reception team to handle enquiries via phone and email, resulting in unclear outcomes after the initial conversation. Consequently, many enquiries slipped through the cracks and went unaddressed.
Gold Coast Disability and Youth (GCDAY) is a NDIS organization that provides essential support to young people and people with disabilities. As a growing organization, GCDAY faced several challenges, including the need for a more efficient system to manage new enquires and a costly industry-specific software
that wasn’t working for their business.
GCDAY’s existing software was expensive and lacked the necessary functionality to manage new enquires effectively. The organization also faced the problem of employees forgetting to carry their assigned phones, making it challenging for clients to contact them.
We often create custom solutions for our clients however here are some of the most popular services we offer.
Business automation is the use of technology to automate business processes with minimal human intervention. A process can be anything from delivering products, bringing on new employees or nurturing new leads.
Often this isn’t the case at all! We can frequently use your existing software and create automation that work inside or along side your current programs. If a new software is recommended and implemented we provide full training and support.
Automation can range from simple tasks that you do daily to highly complex processes usually handle by an entire team. Because of this the cost involved to create and setup automation can vary significantly. We work with our clients to provide solutions that are affordable and provide real benefits.
This is very common, business will start to look for a technology solution to help them manage aspects of their business but often become overwhelmed with the choices and most of the time it is not clear what the best solution is. We help business find, plan and implement technology solutions and can provide detailed breakdowns of the pros and cons allowing your team to pick the best on for them.
We’re Basic Solutions, a company that specializes in automation for businesses of all sizes. We have what it takes to make sure your business runs smoothly so you don’t have to worry about anything else!
